Privacy Policy

1. Who we are

Russell Electrical ("we", "us", "our") is the data controller for the personal data you provide to us. We are based in Kilkenny, Ireland. You can contact us at info@russellelectrical.ie or 087 101 1641.

2. What we collect

When you contact us or request a quote, we may collect:

• Your name and contact details (phone, email, address or area);
• Details of the work you're enquiring about;
• Records of our correspondence with you;
• Limited technical and usage data from this website (see our Cookie Policy).

3. How and why we use it

We use your personal data to respond to enquiries, prepare quotes, carry out and invoice for work, keep records, and meet our legal obligations. Our lawful bases are: taking steps at your request before entering a contract and performing that contract; our legitimate interests in running our business; your consent where given; and compliance with legal obligations.

4. Sharing your data

We do not sell your personal data. We may share it with trusted service providers who help us operate (for example, our website host, form and email providers), and with professional advisers or authorities where required by law. Any providers are required to protect your data and use it only as instructed.

5. How long we keep it

We keep personal data only as long as necessary for the purposes above, including to meet accounting, tax and legal requirements. When it's no longer needed, we securely delete or anonymise it.

6. Your rights

Under the GDPR and Irish data protection law, you have the right to access, correct, erase, restrict or object to the processing of your personal data, and the right to data portability. Where we rely on consent, you can withdraw it at any time. To exercise any of these, contact us using the details above.

7. Complaints

If you have a concern about how we handle your data, please contact us first so we can help. You also have the right to lodge a complaint with the Data Protection Commission (Ireland) at dataprotection.ie.

8. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated.